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Frequently Asked Questions
PAYMENT
All items must be paid in full unless otherwise discussed. JS Creations and Crafts accepts a variety of payment methods including Venmo, Zelle (quickpay), PayPal, Square, Cash app and of course cash!
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CUSTOM ORDERS
Custom orders are final sale. Everything is made to order and will be discussed in detail to ensure accuracy.
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SHIPPING
All shipped items are shipped at the lowest cost to the customer. JS Creations does not deliver unless otherwise discussed. Once an order is shipped, I can send a tracking number for you. Once the package leaves my hands, I cannot be responsible for lost merchandise. All items are insured for up to $50 by USPS or UPS Please contact me with any questions.
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RETURNS & EXCHANGES
Since most items are made to order and typically customized, all sales are final unless they can be resold. This will be handled on a case to case basis.
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