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Frequently Asked Questions

PAYMENT

All items must be paid in full unless otherwise discussed. JS Creations and Crafts accepts a variety of payment methods including Venmo, Zelle (quickpay), PayPal, Square, Cash app and of course cash!

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CUSTOM ORDERS

Custom orders are final sale. Everything is made to order and will be discussed in detail to ensure accuracy.

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SHIPPING

All shipped items are shipped at the lowest cost to the customer. JS Creations does not deliver unless otherwise discussed. Once an order is shipped, I can send a tracking number for you. Once the package leaves my hands, I cannot be responsible for lost merchandise. All items are insured for up to $50 by USPS or UPS Please contact me with any questions. 

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 RETURNS & EXCHANGES

Since most items are made to order and typically customized, all sales are final unless they can be resold. This will be handled on a case to case basis.

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